Accessibility statement

This accessibility statement applies to the site jojo.joensuu.fi. The Act on the Provision of Digital Services, which stipulates that public online services must be accessible, is applied to the service.

The online service meets mostly the accessibility requirements. We have evaluated the accessibility ourselves.

This accessibility statement has been updated on 16th of March 2021.

Shortcomings observed in the online service

PDF files

All the PDF files aren’t yet accessible.

Feedback about accessibility

Feedback on accessibility can be given: Fill in a web form of the City of Joensuu to give feedback about accessibility or by an email to viestinta@joensuu.fi.

Supervisory authority

If you notice accessibility problems on the site, first, give feedback to us, the administrator of the site. It may take 14 days before we answer. If you aren’t satisfied with the answer you received or you don’t receive any answer within two weeks, you can report the Regional State Administrative Agency for Southern Finland. From the site of the Regional State Administrative Agency for Southern Finland you can find detailed information on how to make a report and how the matter is addressed.

Contact information of the supervisory authority

Regional State Administrative Agency for Southern Finland
Accessibility Enforcement
www.saavutettavuusvaatimukset.fi (in Finnish)
saavutettavuus@avi.fi
phone number for switchboard 0295 016 000